Return / Exchange Policy
If you're not satisfied with products you've purchased, please return the item(s) for an exchange or refund. You must email us first and inform us of the reason for a return and tell us your Order Confirmation Number. We will then provide you with further instructions.
Shipping and Insurance costs are not refundable. There is also a re-stocking fee for all returns we receive within 60 days from the date your order was shipped (charged in Dollars), which is a 20% of item(s) original purchase price. Any returns received by us after 60 days from the date your order was shipped will be refunded with a deduction of the original shipping costs plus a 'late' fee (charged in Dollars), which is a 60% of item(s) original purchase price.
All returns must be in 100% new condition, not worn, nor washed and all tags in place. Please ensure returned item(s) is packaged safely, as we cannot accept damaged returns. We will assess all returned itemí»s condition and refuse any damaged, worn or washed items. Any costs associated with sending such refused items back to you are your responsibility.
When returning goods, please ensure that you send returned goods back using recorded and insured delivery, so you have proof of posting. Any costs associated with the return of items by you to us are your responsibility, including costs of sending exchanged / or refused items back to you.
An exchanged order(s) may be subject to import duties, taxes and custom processing fees in your country. If you are unsure if your parcel will be subject to such fees you should contact your local customs or postal authority. Any such fees are solely the responsibility of the parcel recipient and you are responsible for paying these fees.